Terms & conditions

1. About these terms

These terms apply to bookings of bootcamp rooms and to rental of esports equipment from Black Molly Entertainment AB (“BME”, “we”). By making a booking or accepting an offer you agree to these terms.

2. Bootcamp bookings

A booking covers the number of rooms and the dates shown in your confirmation, with each date counted as a full day. A booking is confirmed when payment has been received, or for invoice bookings when we have sent you a confirmation.

Rooms are held for 30 minutes while you pay. If payment is not completed in that time, the hold is released.

Each room has space for up to 8 people. The person who books is responsible for the group and for the team following our house rules.

3. Prices and payment

Room prices are shown excluding and including 25 % VAT. Card bookings are paid in full when you book. Invoice bookings are paid according to the due date on the invoice, normally 14 days, and always before arrival unless we agree otherwise in writing.

Discount codes can't be combined, and one code applies per booking.

For late invoice payments we may charge statutory late-payment interest and a reminder fee.

4. Cancellation

Cancellation more than 30 days before the first day: full refund. 14 to 30 days before: 50 % refund. Less than 14 days before, or no-show: no refund.

Cancel by emailing us with your booking number. Refunds are made to the original payment method.

Bootcamp bookings are a leisure service for a specific date, so the statutory 14-day right of withdrawal for distance purchases does not apply.

5. Gear rental for companies

Equipment is rented to companies only, on the basis of a written offer. The rental is binding once you accept the offer. Prices in the offer are excluding VAT.

The renter is responsible for the equipment from delivery or pickup until it is returned to us, and must handle it with care and use it only for its intended purpose.

Lost, stolen or damaged equipment is charged at repair cost or replacement value. We recommend that the renter has insurance that covers rented equipment.

6. Use of the premises and equipment

Do not install software that harms the computers, change hardware or remove equipment from the rooms. Damage caused by guests through negligence is charged to the person who made the booking.

We may end a stay without refund in case of serious breach of the house rules, such as damage, harassment or illegal activity.

7. Liability

We are not liable for indirect losses, such as lost prize money or lost revenue. Our liability is limited to the amount paid for the booking or rental in question.

We are not liable for personal belongings left at the premises.

If we can't provide a booked room because of something outside our control, such as a power cut or network failure, we will offer another date or a refund for the affected days.

8. Complaints and disputes

Contact us first if something is wrong, and we'll try to solve it. Consumers can also turn to the Swedish National Board for Consumer Disputes (ARN, arn.se). Swedish law applies, and disputes are settled by a Swedish court.

Contact

Black Molly Entertainment AB, Mälarvägen 1, 141 71 Segeltorp, Sweden. Email .